Manager Retail Development & Digitization

Job Title

Manager Retail Development & Digitization

Location

Islamabad

Job Grade

L2/L3

About the Role

The role is responsible for leading and managing the end‑to‑end Agent Channel for JazzCash, covering strategic planning, execution, and optimization of agent‑led services. This includes cash‑in, cash‑out, OTC bill payments, collections, and driving mobile wallet growth through agent‑assisted acquisitions. The incumbent will play a critical role in strengthening the last‑mile delivery ecosystem, ensuring seamless coordination across internal and external stakeholders, and driving digitization initiatives to enhance agent and customer experience. The position reports to the Stream Head Channel Partnerships.

Key Responsibilities

• Agent Channel Management
• Develop and execute the overall strategy for the agent channel in line with business objectives
• Drive growth in core services...