Manager: Product Quality Assurance
A
A1L Digital
📍 South-Africa, South-Africa, South-Africa
Job Description
Reference: JHB -Tshid-1
Our client in the telecommunications sector is seeking a professional Manager: Product Quality Assurance on a contract duration of 6 to 10 months.
To support the successful deployment and performance of digital channels (App, Web, USSD, Chatbot) across multiple OPCOs by coordinating business-side testing, bridging the gap between Group IT and OPCO business teams, and ensuring alignment with the strategic vision of the Group Business Owner. The role ensures that delivered digital products meet functional, operational, and customer experience expectations across markets.
Our client in the telecommunications sector is seeking a professional Manager: Product Quality Assurance on a contract duration of 6 to 10 months.
To support the successful deployment and performance of digital channels (App, Web, USSD, Chatbot) across multiple OPCOs by coordinating business-side testing, bridging the gap between Group IT and OPCO business teams, and ensuring alignment with the strategic vision of the Group Business Owner. The role ensures that delivered digital products meet functional, operational, and customer experience expectations across markets.
Duties & Responsibilities
Qualifications & Experience:- Degree or Diploma in Business, Digital Operations, Customer Experience, IT or related field.
- 3–6 years' experience in business-side digital support, preferably across multiple markets.
- Experience coordinating UAT, validating business requirements, or supporting product rollouts.
- B...