Manager - Personal Financial Services (Tech & System Support)

Hong Leong Bank Berhad

📍 Taman Petaling, Kuala Lumpur, Malaysia

Full-time Other-General

Job Description

If you are looking to excel and make a difference, take a closer look at us…
Job Description
If you are looking to excel and make a difference, take a closer look at us…
Job Responsibilities

  • Champions service performance (complaint handling, customer experience, handling customers enquiries)
  • Oversees the Day to Day Activities for DuitNow QR emails and ensuring emails are replied to customers within the turnaround time.
  • Represent HLB in relationship building with community.
  • Process improvement and cost down initiatives.
  • Assist in testing and development activities.
  • Assist end to end development effort to ensure projects are managed within timeline.

Do you have what it takes? We are currently looking for talents who have:-

  • Malaysian Citizen
  • Candidate must possess at least a Diploma in any field.
  • Minimum 3 years related working experience in related field.

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