Job Description
Elevate your career with Toromont Cat as a Manager of Product Support Services in Timmins, ON. Play a crucial role in managing after-sales support and enhancing overall service quality.
This permanent, full-time position focuses on ensuring technicians are efficiently supported and scheduled. You will also coordinate service delivery and manage billing processes, combining your leadership experience with customer-centered initiatives to meet business goals effectively. Communication and analytical skills are critical in this role.
Key Responsibilities:
• Ensure service compliance and manage procurement activities
• Support service technicians with timely dispatch
• Plan and execute technical training programs
• Lead business improvement projects
• Produce and maintain operational performance reports
Requirements:
• Bachelor’s degree in a relevant field
• 5-8 years of leadership in support or operations
• Excellent verbal and written communication skills...
This permanent, full-time position focuses on ensuring technicians are efficiently supported and scheduled. You will also coordinate service delivery and manage billing processes, combining your leadership experience with customer-centered initiatives to meet business goals effectively. Communication and analytical skills are critical in this role.
Key Responsibilities:
• Ensure service compliance and manage procurement activities
• Support service technicians with timely dispatch
• Plan and execute technical training programs
• Lead business improvement projects
• Produce and maintain operational performance reports
Requirements:
• Bachelor’s degree in a relevant field
• 5-8 years of leadership in support or operations
• Excellent verbal and written communication skills...