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Manager, Lobby Lounge

Shangri-La

📍 Singapore, Singapore, Singapore

Permanent Other Management Occupations
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Job Description

We are looking

for a Manager, Lobby Lounge to join our team!

Job Responsibilities

  • Oversee daily Lobby Lounge operations ensuring smooth service delivery and exceptional guest experience

  • Maintain thorough knowledge of food, beverage, menu offerings, and service standards, including seasonal changes

  • Ensure full compliance with SFSMS, hygiene, food safety, and Fire & Life Safety standards

  • Conduct regular front and backofhouse inspections to monitor service quality, cleanliness, setup, and maintenance

  • Build strong guest relationships, actively gather feedback, and handle guest complaints professionally and tactfully

  • Support marketing initiatives through market surveys, trend analysis, and implementation of strategies to grow market share

  • Manage and motivate the team through recruitment, rostering, training, performance management, and disciplinary actions when required

    • Job Details

    Location Singapore, Singapore
    Job Type Permanent
    Category Other Management Occupations
    Posted July 17, 2026
    Deadline August 26, 2026