Manager, Key Account

Job Summary / Purpose

To support the management and development of the Key Account business in Malaysia towards meeting company’s objectives through Strategic Customer Planning and strong trade relationships.

Key Responsibilities

• To practice “Strategic Key Account Management” approach in managing the customers.
• Negotiation of national contracts based on commercial policy and the client objectives.
• Monitors agreements roll‑out and investments.
• Maintains relationships with customers’ key decision makers.
• Manages the account’s P&L.
• Develops relationship with the buyer.
• Coordinates execution of agreements and promotions with the sales force.
• Builds the business plans for each assigned customer.
• Draw out monthly promotion plan, review customer monthly/y‑yearly cumulative sales performance, the market and the category performance, promotion design, measurement tool and the ...