Job Description
Overview
Manage the client implementation team, ensuring accurate and timely product setup to meet the needs and expectations of the client. Partner with and support all sales staff to meet and exceed company revenue objectives.
Responsibilities
- Manages a team of employees who are responsible for the client’s start up and implementation of the assigned payroll and ancillary products.
- Monitors progress of client implementation milestones, including maintaining necessary documentation to inspect and evaluate progress.
- Partners with Client Service Manager to ensure clients are transitioned in a positive and efficient manner.
- Recruits, selects, hires and evaluates performance of personnel to ensure all department needs are handled appropriately.
- Coaches and develops staff through career development activities, training programs and other resources as required for professio...