Job Description
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
The HVC Manager is responsible for leading the day‑to‑day execution of Holt Renfrew’s High Value Client (HVC) strategy within their store. This role ensures top‑tier clients receive exceptional, relationship‑driven service that deepens loyalty, drives retention, and grows lifetime value. The HVC Manager brings the luxury client strategy to life on the floor—overseeing personalized client engagement, elevating service standards, enabling clienteling excellence, and executing exclusive experiences that reinforce our luxury brand pr...