Manager, Fraud Prevention & Analytics

TIAA

📍 Dallas, TX, United States

Full-time other-general

Job Description

The Fraud Prevention & Analytics Manager is responsible for leading a team of skilled analysts focused on identifying, preventing, and mitigating fraud risk impacting external clients. The manager will oversee the development and implementation of data-driven fraud prevention strategies and policies, including the design and management of blocking mechanisms and alerting systems to protect clients from fraudulent activity. A core function of this role is conducting root cause analysis on client-impacting fraud events to identify control gaps and drive continuous improvement, ultimately strengthening the organization's ability to safeguard its clients through actionable control enhancements and strategic recommendations.

**Key Responsibilities and Duties**

+ Lead and mentor a team of fraud prevention and root cause analysts, driving operational excellence and professional development.
+ Design and implement an Account Takeover Review process to track fraud trends an...
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