Manager, Digital Product, WeChat

 JOB SUMMARY:

This critical role will oversee the operational processes and systems that support the full product lifecycle across our portfolio of digital products and platforms.
• Manage the product operations responsible for product feedback, requirement in-take, planning, maintenance, and end-of-life activities.
• Develop and implement operational best practices, processes, and tools to streamline product delivery and ongoing operations.
• Collaborate closely with product management, engineering, and other cross-functional teams to ensure operational readiness and alignments.
• Drive operational excellence through metrics, reporting, risk management, and continuous process improvement.
• Identify and resolve operational risks, issues, and bottlenecks across products and services.
• Ensure operational compliance with regulatory requirements, security policies, and quality standards.

CANDIDATE PROFILE

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