Job Description
**Position Summary:**
The Digital Product Manager – Collision Center is responsible for defining, prioritizing, and delivering digital products and capabilities that support Penske’s collision center business. This role partners closely with collision center operations, customer experience, engineering, design, and business stakeholders to identify pain points, define product solutions, and deliver digital experiences that improve customer satisfaction, operational efficiency, and business results.
This role will help shape customer-facing and internal digital experiences across key collision center journeys, including scheduling and intake experiences, estimates and repair status visibility, communications, workflow efficiency, and service operations. The ideal candidate combines strong product management fundamentals with the ability to translate customer, operational, and business needs into product strategies, roadmaps, and measurable outcomes.
Technical depth is n...
The Digital Product Manager – Collision Center is responsible for defining, prioritizing, and delivering digital products and capabilities that support Penske’s collision center business. This role partners closely with collision center operations, customer experience, engineering, design, and business stakeholders to identify pain points, define product solutions, and deliver digital experiences that improve customer satisfaction, operational efficiency, and business results.
This role will help shape customer-facing and internal digital experiences across key collision center journeys, including scheduling and intake experiences, estimates and repair status visibility, communications, workflow efficiency, and service operations. The ideal candidate combines strong product management fundamentals with the ability to translate customer, operational, and business needs into product strategies, roadmaps, and measurable outcomes.
Technical depth is n...