Manager, DCL Program Delivery & Communications
Manulife
📍 Waterloo, Ontario, Canada
Job Description
The Manager, DCL Program Delivery & Communications drives executive level communication, strategic storytelling, program coordination, and stakeholder engagement for the Digital Customer Leader (DCL) program. It shapes compelling narratives for senior audiences and ensures consistent, aligned communication across the organization. The role also manages governance forums, facilitates alignment across global segments, and supports change enablement activities that drive awareness and adoption.
Position Responsibilities:
Communications & Storytelling
Support the development of strategic narratives for Leadership.
Convert complex program insights into clear, persuasive stories that influence decision making.
Craft communication materials that drive awareness, alignment, and engagement across global segments.
Program & Stakeholder Management
Coordinate global executive meetings: manage age...