Manager, Client Success

Who are we looking for?

The Manager, Client Success is responsible for managing and enhancing the client relationship after the initial sale, with a focus on long-term engagement, client satisfaction, and revenue growth. This role oversees the Client Success Account Managers, who are responsible for nurturing ongoing relationships, identifying cross-selling opportunities, managing renewals, and promoting engagement within the DataServ community.

Additionally, the Manager, Client Success supports relationship-building efforts through collaboration with the Client Engagement Specialist, ensuring clients receive value through documentation, training programs, and strategic enga...