Job Description
FIND YOUR 'BETTER' AT AIA
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About the Role
Report to: Senior Manager, Customer ClaimsLocation: Hochiminh City
Function: Customer & Information Technology | Department: Customer Claims
Type: Managerial
THE OPPORTUNITY:
We are looking for Manager, CI Claims Assessment who is responsible for leading and managing the Critical Illness Claim team to ensure accurate and timely claim assessment and decision-making within authorized limits, while driving operational excellence through data analytics, system and procedure management, and effective communication with customers and stakeholders.
ROLES AND RESPONSIBILITIES:
1. Claims Assessment
Set goals and objectives for the Critical Illness Claim team to achieve operational results in claim assessment, reporting, and stakeholder engagement.
Conduct claims assessment to ensure accurat...