Manager – AFR, Process & Project Support
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DHL Global Forwarding Freight Shared Services (India) LLP
📍 mumbai, maharashtra, India
Job Description
In this role, you will have the opportunity to operate on Project & Process services we offer for Air freight, support product with standardization in processes, manage projects and drive best practise sharing and continuous improvements.
Key Responsibilities:
- Track status of project deliverables and milestones.
- Collaborate with stake holders participating in the projects.
- Interact with country representatives and various stake holder in your regular execution of assigned tasks.
- Participate in problem solving and process improvement process together with team manager.
- Assist to meet performance targets.
- Evaluate department processes. Recommend and coordinate needed changes based on process analysis.
- Drive standardization in the processes.
- Work closely with colleagues in the business to identify solutions, best practices and KPIs to improve existing processes.