Job Description
Our Restaurant Manager leads the team driving day-to-day operations, ensuring high level guest service, and fostering a high-performing, positive work environment. This position requires a forward thinking, hands‑on leader who models operational excellence.
Key Responsibilities
Operational Excellence
- Assure “Guests Come First” attitude among the team, model outstanding service.
- Ensure compliance with all Tim Hortons operational standards, Health and Safety protocols and food safety expectations.
- Develop team schedules, assign duties, and maintain proper shift coverage.
- Serve as Floor Leader to optimize service.
- Communicate daily and weekly focus areas and shift updates across leadership.
- Support and execute company-wide incentive programs.
- Plan and manage budgets to achieve sales and transaction targets.
- Control food, paper and labour costs.
- Oversee cash h...