Job Description
Lead the delivery of IT infrastructure services with Wipro as an IT Infrastructure Delivery Manager. Focus on governance, service quality, and operational excellence in a 24/7 managed services environment.
Wipro is looking for an experienced IT Infrastructure Delivery Manager specialized in managed services. You will oversee end-to-end infrastructure delivery, ensuring adherence to SLAs, KPIs, and quality metrics across various components like Data Center, Cloud, and Security. Your role includes promoting ITIL processes, managing risks, and improving service stability and efficiency.
Key Responsibilities: • Own end-to-end delivery across infrastructure towers • Establish and lead delivery governance and service reviews • Drive maturity in ITIL processes for measurable operations • Ensure platform resilience and capacity planning • Lead major incidents and escalation with effective communication
Requirements: • 10–15+ years in IT infrastructure delivery • Stro...
Wipro is looking for an experienced IT Infrastructure Delivery Manager specialized in managed services. You will oversee end-to-end infrastructure delivery, ensuring adherence to SLAs, KPIs, and quality metrics across various components like Data Center, Cloud, and Security. Your role includes promoting ITIL processes, managing risks, and improving service stability and efficiency.
Key Responsibilities: • Own end-to-end delivery across infrastructure towers • Establish and lead delivery governance and service reviews • Drive maturity in ITIL processes for measurable operations • Ensure platform resilience and capacity planning • Lead major incidents and escalation with effective communication
Requirements: • 10–15+ years in IT infrastructure delivery • Stro...