Managed Services Enterprise Technician

Position Title: Managed Services Enterprise Technician

Role Overview:
As a Managed Services Enterprise Technician, you'll be instrumental in implementing, optimizing, and troubleshooting cutting-edge enterprise solutions for our clients. Operating in a dynamic environment, you'll ensure seamless service delivery through agile methodologies and meticulous attention to detail. From in-house customer system setup to on-site support, your expertise will drive client satisfaction and operational excellence. The Technician will provide these services in a per-hour billing or flat rate monthly setting and will track all time, in either case, for proper billing and cost accounting. Your responsibilities will encompass managing and supporting a variety of common devices and items, including (but not limited to):

• Workstations
• Peripherals (i.e. - printers, scanners, etc)
• Windows servers ...