Major Incident & ITSM Operations Analyst

TE Connectivity in Petaling Jaya, Selangor is seeking a SIAM Major Incident Analyst to facilitate major incident responses, ensuring effective communication and resolution across stakeholders.

The role requires familiarity with ITIL 4 practices and ITSM tools like ServiceNow. Candidates should have experience in Operational/Service Management as well as strong problem-solving skills to enhance incident management effectiveness.

Join a global team committed to seamless service delivery and continuous improvement!