Machine Learning Engineer (Generative AI, RAG & Conversational Systems)

Team overview

Global Product. We’re the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self‑motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and can’t wait to get started on what’s next.

What you’ll do

• Design, develop and optimise GenAI‑powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users.
• Build retrieval‑augmented generation (RAG) pipelines combining LLMs with structured and unstructured data.
• Optimize relevance, latency, and response quality for interactive UI components.
• Evaluate and improve models using real‑world feedback, a...