M365 Support Engineer

Role: M365 Support Engineer Location: Chn/Hyd/Pune Exp: 4-7 yrs Mode of interview : Virtual Must Have Skills: Microsoft 365 (M365), Exchange Online, Outlook, Microsoft Teams, Teams Phone/Telephony, VoIP, SharePoint Online, OneDrive, Intune, Jamf, MAM/MDM, BYOD, Windows application packaging (MSI/EXE), PatchMyPC, application deployment, testing & validation. ITIL, ServiceNow, enterprise user support, troubleshooting, customer communication. Key Responsibilities: Provide L2/L3 support for Exchange Online, Outlook, Teams, OneDrive, and SharePoint in a large enterprise environment Resolve end‑user issues related to email, collaboration, file sharing, and Teams functionality Troubleshoot Teams meeting, voice, and call quality issues, ensuring reliable user experience Administer and support Teams Phone / Telephony features including call queues and routing Support MAM/MDM implementations of M365 tools, including BYOD scenarios with non‑technical users Perform Windows application packaging an...

Apply for this Position