M365 Collaboration Engineer

Summary The Office of Information Technology is seeking applicants for their IT Specialist (INFOSEC) (M365 Collaboration Engineer) position. As an M365 Collaboration Engineer, you will be supporting, engineering, and optimizing Microsoft 365 collaboration services-primarily Teams calling and related M365 workloads-to enhance secure, reliable, and user-focused communication across the enterprise. Responsibilities In this role as a M365 Collaboration Engineer, you will be responsible for: Managing and optimizing Microsoft Teams calling features, voice routing, and PSTN connectivity to support enterprise communications. Administering Microsoft 365 collaboration services, including Teams, SharePoint Online, and related workloads. Engineering M365 configurations and policies to improve collaboration, governance, and service reliability. Troubleshooting Teams voice, meeting, and collaboration issues by analyzing call logs and coordinating with SOC and engineering teams. Coordinating with AV,...

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