Loyalty & Retention Manager
Masons Meats Limited
📍 Crowborough, England, United Kingdom
Job Description
About Mason's Meats
We make premium beef jerky and meat snacks using just two ingredients: British and Irish grass-fed beef and sea salt. No additives. No sugar. No nonsense. We are a DTC brand selling across the UK, EU, Middle East and other regions currently.
At our core, we're more than just a meat snack business. We're not a product, we're a movement - a return to real food in a world full of chemicals, fillers and artifice.
We're launching in the USA and building our production facility in Austin, Texas. We'll be using gold standard grass fed, grass finished American beef and bringing in our amazing salt from Anglesey that we use in the UK.
Important; applications without a covering letter will be discarded.
The Role
Retention is a big lever in our business. You'll own how our customers come back. Everything after the first order falls under your remit: email and SMS, subscr...