Lounge Assistant (Part Time)

Working Hours - 7am to 1pm

Primary Responsibilities

• Professionalism : Maintain a professional and positive attitude towards colleagues and supervisors, following the Hotel's Standard Operating Procedures.
• Confidentiality : Safeguard guest confidentiality and store personal data properly.
• Guest Experience : Develop a close rapport with in-house guests, gather preferences, and provide personalized service to ensure a memorable stay.
• Food and Beverage Standards : Possess Food and Beverage skills, ensuring a high level of dining experience and following safety and hygiene policies.
• Feedback : Gather guest feedback and report to management for service improvements.
• Lounge Service : Handle service and address guest needs in the Pacific Lounge, adhering to Pan Pacific Brand and LQA standards.
• Ordering and Stock Management : Place in...