Job Description
Position Summary
The Logistics & Order Management Specialist is responsible for managing the complete order lifecycle from customer order through shipment and delivery. Acting as the central point of coordination between customers, sales, purchasing, warehouse, freight providers, and accounting, this individual ensures orders are processed accurately, shipments are delivered on time, and customers receive exceptional service.
This role extends well beyond traditional order entry and requires a strong understanding of logistics, international shipping, documentation, inventory coordination, and customer operations.
Key Responsibilities
Order Management
- Manage the full order lifecycle from order receipt through invoicing and delivery.
- Review and verify purchase orders, pricing, product specifications, quantities, freight terms, and customer requirements.
- Enter and maintain customer orders accurately within the ERP sy...