Job Description
**Job Description**
Provide product support for Commercial Avionics Programs in Endicott, New York. Incumbent will support the Product Support Engineering Lead for assigned programs to include costing, scheduling, project management, technical authoring, and configuration management. Incumbent will work as team member supporting the preparation, maintenance and revision control of technical documentation. distribution of product software; Incumbent will act as liaison between Product Support Engineering team and the Aftermarket and Production teams and act as the voice of the customer for all matters pertaining to product support. Responsible for responding to customer questions pertaining to our fielded product and its associated ground support equipment.
+ Evaluates Commercial Product Support Agreement (PSA) and Customer Support Agreement (CSA) requirements for ILS compliance and coordinates with functional interfaces.
+ Responsible for creating new and revised tech...
Provide product support for Commercial Avionics Programs in Endicott, New York. Incumbent will support the Product Support Engineering Lead for assigned programs to include costing, scheduling, project management, technical authoring, and configuration management. Incumbent will work as team member supporting the preparation, maintenance and revision control of technical documentation. distribution of product software; Incumbent will act as liaison between Product Support Engineering team and the Aftermarket and Production teams and act as the voice of the customer for all matters pertaining to product support. Responsible for responding to customer questions pertaining to our fielded product and its associated ground support equipment.
+ Evaluates Commercial Product Support Agreement (PSA) and Customer Support Agreement (CSA) requirements for ILS compliance and coordinates with functional interfaces.
+ Responsible for creating new and revised tech...