Job Description
Description We are looking for a Loan Administrator to support mortgage servicing operations in Frankfort, Kentucky. This Long-term Contract opportunity is suited for someone who can manage delinquent accounts, communicate effectively with borrowers and partners, and maintain strong attention to compliance requirements. The role involves balancing customer support, risk awareness, and accurate loan administration while helping move accounts toward practical resolution.
Responsibilities:
• Manage a portfolio of delinquent mortgage loans by engaging borrowers through incoming and outgoing communication to address payment issues and next steps.
• Evaluate borrower financial situations to identify hardship factors, assess repayment ability, and determine appropriate workout or escalation options.
• Recommend practical account resolutions that support sustainable repayment outcomes while protecting servicing and organizational interests.
• Act as a point of contact for ...
Responsibilities:
• Manage a portfolio of delinquent mortgage loans by engaging borrowers through incoming and outgoing communication to address payment issues and next steps.
• Evaluate borrower financial situations to identify hardship factors, assess repayment ability, and determine appropriate workout or escalation options.
• Recommend practical account resolutions that support sustainable repayment outcomes while protecting servicing and organizational interests.
• Act as a point of contact for ...