LMS and Systems Improvement Specialist

• Administer and continuously improve the SAP SuccessFactors LMS environment
• Troubleshoot system access, functionality and service issues
• Lead issue triage and risk mitigation for LMS-related problems
• Coordinate with internal and external technical support teams
• Complete User Acceptance Testing for SAP upgrades and system changes
• Support LMS reporting, data accuracy, audit and assurance activities
• Identify system and process improvement opportunities
• Develop user guides, onboarding materials and system communications
• Educate employees, leaders and instructors on LMS processes and functionality
• Support broader People Systems and change initiatives
• Build collaborative relationships with stakeholders across the organisation

To be successful, you will bring:

• Previous experience administering SAP SuccessFactors Learning
• Experience working within...