Job Description
Sr Service Agent
Job ID: RC LM008
Location: Av Palmas 102 Fracción F Colonia Rancho Alegre II, Coatzacoalcos, Mexico
Employment Type: Full time
Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Lead or senior levels may:
- Handle escalated or more complex issues
- Coordinate team activities or those of agency contract staff
- Support supervisor or manager activities
- Support the design, review and implementation of processes and procedures
General Job Description
- Performs a variety of over-the-counter customer service, administrative, and clerical duties requi...