Litigation Client Service Specialist (Legal Administrative Assistant)

As a member of the Client Service Team (CST), the Client Service Specialist (CSS) is responsible for providing legal administrative support to a team of attorneys, including the Office Managing Partner, by performing complex, administrative assistance using specialized knowledge of the assigned practice area(s). The CSS works collaboratively and cooperatively with others in a team-oriented environment to deliver the highest level of service to internal and external clients.

ESSENTIAL FUNCTIONS:

Attorney Support

Provide superior client service by answering and screening calls in a courteous and timely manner and providing other client assistance when needed.

Work closely with attorneys and clients to ensure seamless transfer of information.

Facilitates the management of client specific data to enhance the overall approach to dedicated interactions.

Manage workflow of assigned tasks and projects, prioritizing i...

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