SUMMARY OF RESPONSIBILITIES:
Ongoing management of the relationship and communication within the Line Service teams in an effort to create cohesive relationships;Provide leadership support and direction to both Line Crew on a daily basis;Manage agreed upon accountabilities with direct reports & provide fair and impartial annual performance reviews;Coach and provide direction to employees to ensure consistent quality completion of responsibilities;Validate customer concerns, ensuring prompt correspondence and resolution;Establish and maintain positive rapport/ relationships with airport, vendors, and all other pertinent partners;Develop a full understanding of the Maintenance department’s general operations in the interest of maintaining effective relationships;Manage operational employees: scheduling, timekeeping, vacation and overtime requirements while maintaining budgeted allocations;Par...