Library Assistant

Principal Duties and Accountability

• To provide a warm welcome to all patrons and visitors and create a positive first impression of the Library.
• To take ownership of general library enquiries and issues: use judgment and initiative in determining the most effective resolutions.
• To explain the facilities provided by the range of self-service equipment and provide training to patrons in their use.
• To assume delegated responsibility for ensuring that the appropriate policies and standards are adhered to.
• Organise and execute daily circulation activities: maintain the Library collection and equipment (including shelving, storage, and security of stock, plus computers, printers and copiers); carry out routine checks and resolving or escalating issues in line with agreed procedures.
• Maintain and update routine spreadsheets and reports (e.g. circulation statistics, collection acquisition) as directed, following established forma...