Level I Service Desk
F
Flynn Restaurant Group
📍 Independence, OH, United States
Job Description
_At Flynn Group, we believe in the power of collaboration and value in-person interactions. This is why our employees_ **_work from the office four days per week_** _, leaving Fridays to work from home. This setup cultivates casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where innovation thrives, with office-based teams coming together four days a week to collaborate and thrive, together!_
**Available Shifts:**
+ Saturday - Wednesday, 9am-6pm
**Our Vision for this Role**
Our Level I Service Desk Team supports customers with IT-related problems, functioning as the first point of contact between users and the company. We resolve issues and address complaints and escalate complex matters to Level II Service Desk or the suitable departments as appropriate. Your primary duty within this role is to resolve issues for end users as quickly and efficiently as possible.
**What We Will Accompli...
**Available Shifts:**
+ Saturday - Wednesday, 9am-6pm
**Our Vision for this Role**
Our Level I Service Desk Team supports customers with IT-related problems, functioning as the first point of contact between users and the company. We resolve issues and address complaints and escalate complex matters to Level II Service Desk or the suitable departments as appropriate. Your primary duty within this role is to resolve issues for end users as quickly and efficiently as possible.
**What We Will Accompli...