Job Description
Description
Key Responsibilities
Client Reception & Communication
+ Greet clients, visitors, and guests in a professional and welcoming manner.
+ Answer, screen, and direct incoming phone calls promptly and courteously.
+ Respond to general inquiries while maintaining strict confidentiality and professionalism.
+ Provide excellent client service and ensure a positive experience for all visitors and callers.
Appointment Scheduling & Client Intake
+ Schedule, confirm, and coordinate client appointments using the firm's case management system.
+ Contact clients via phone, email, and text to confirm appointments and provide necessary information.
+ Maintain accurate intake records and update client statuses as needed.
+ Monitor attorney and staff calendars to prevent scheduling conflicts and coordinate meeting logistics.
Office Administration
+ Maintain a clean, organized, and pr...
Key Responsibilities
Client Reception & Communication
+ Greet clients, visitors, and guests in a professional and welcoming manner.
+ Answer, screen, and direct incoming phone calls promptly and courteously.
+ Respond to general inquiries while maintaining strict confidentiality and professionalism.
+ Provide excellent client service and ensure a positive experience for all visitors and callers.
Appointment Scheduling & Client Intake
+ Schedule, confirm, and coordinate client appointments using the firm's case management system.
+ Contact clients via phone, email, and text to confirm appointments and provide necessary information.
+ Maintain accurate intake records and update client statuses as needed.
+ Monitor attorney and staff calendars to prevent scheduling conflicts and coordinate meeting logistics.
Office Administration
+ Maintain a clean, organized, and pr...