Learning Operations Specialist

M&T Bank

📍 Amherst, NY, United States

Full-time other-general

Job Description

**Overview:**
**Provide a wide variety of logistics and coordination support for all assigned technical, professional, and leadership development activities, and contribute to continuous process improvement.**

**Primary Responsibilities:**

+ Contribute to the innovation of and ensure customer centricity for professional development delivery, retail training, and leadership development programs.
+ Support the management, maintenance, administration, and new feature rollout of Workday Learning (M&T’s Learning Management System).
+ Provide operations and logistics support for one or more learning & development functional areas, with a focus on professional development delivery, retail training, and leadership development programs.
+ Act as the voice of the customer in the design and development of new training and programs.
+ Assist in data collection, reporting, and analysis.
+ Manage and maintain learning & development systems, relationships, and vend...
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