Real-time tracking team member performance & engagement leveraging Business Intelligence
Hosting virtual & in-person coaching opportunities that support employee development spanning leasing techniques, financial understanding, advanced sales skills and more.
Promoting operational efficiencies by monitoring and providing training on property management software platforms (Resman, Coupa, etc.).
Build interactive learning content and deliver across company portfolio
Support the growth of the internal peer-to-peer mentorship program
Communicating regularly with support function leads and leadership in developing new and innovative best practices.
Take ownership of the mystery shop program to align with sales enablement strategies, ensuring insights are leveraged to enhance customer experience and sales perform...