Learning and Administration Sr. Manager - Hybrid
C
Clevr PH
📍 ortigas, national capital region, Philippines
Job Description
Role Overview
The Learning Administration Manager leads the team responsible for the end-to-end coordination and operational delivery of learning programs. As both a people leader and process owner, this role ensures all learning activities, from scheduling and communication to reporting and evaluation, are executed with accuracy, efficiency, and a learner-centric mindset, enabling consistent, high-impact learning at scale.
Key Responsibilities
• Lead and develop a team of Learning Admin Associates, Senior Associates, and Admin Leads, setting clear expectations and supporting growth through coaching, mentoring, and feedback.
• Monitor team capacity, balance workload, and manage resource planning across multiple programs and Lines of Service.
• Oversee day-to-day learning operations to ensure service levels are consistently met in accuracy, timeliness, and learner satisfaction.
• Serve as the escalation point for complex delivery challen...
The Learning Administration Manager leads the team responsible for the end-to-end coordination and operational delivery of learning programs. As both a people leader and process owner, this role ensures all learning activities, from scheduling and communication to reporting and evaluation, are executed with accuracy, efficiency, and a learner-centric mindset, enabling consistent, high-impact learning at scale.
Key Responsibilities
• Lead and develop a team of Learning Admin Associates, Senior Associates, and Admin Leads, setting clear expectations and supporting growth through coaching, mentoring, and feedback.
• Monitor team capacity, balance workload, and manage resource planning across multiple programs and Lines of Service.
• Oversee day-to-day learning operations to ensure service levels are consistently met in accuracy, timeliness, and learner satisfaction.
• Serve as the escalation point for complex delivery challen...