Job Description
About the Role:
We are looking for an organised and customer-focused individual to lead the delivery of high-quality learner services across our campuses. You will manage and support the Learner Services team, ensuring learners receive a professional, welcoming and responsive service throughout their learner journey. Working closely with colleagues, learners and external partners, you will help enhance the student experience, coordinate key learner-facing activities and promote a culture of excellent customer service and continuous improvement.
Further information:
All staff employed at Coleg y Cymoedd have a responsibility to safeguard and promote the welfare of learners, and all those working at the College are expected to uphold this commitment. As part of our safer recruitment processes, all new starters must successfully complete the required pre‑employment checks prior to commencing employment. This includes an enhanced Disclosure...