Lead Service Team at Husky Technologies
H
Husky Injection Molding Systems Ltd.
📍 bolton, on, Canada
Job Description
Become the driving force behind customer satisfaction as a Service Team Leader with Husky Technologies. Inspire and guide service technicians to achieve stellar customer service metrics.
As a Service Team Leader, your main responsibilities will include leading technicians, scheduling service assignments, and ensuring they have the resources for efficient operations. Your ability to track performance and resolve issues will greatly impact customer relationships and operational effectiveness. Mentoring your team as trusted advisors is key in this hands-on role.
Key Responsibilities:
• Lead and coach service technicians for high achievement
• Schedule service tasks and coordinate travels
• Equip technicians with necessary tools and support
• Track service metrics and assist with escalations
• Enhance delivery and focus on continuous improvements
Requirements:
• Post-secondary education or related experience
•...
As a Service Team Leader, your main responsibilities will include leading technicians, scheduling service assignments, and ensuring they have the resources for efficient operations. Your ability to track performance and resolve issues will greatly impact customer relationships and operational effectiveness. Mentoring your team as trusted advisors is key in this hands-on role.
Key Responsibilities:
• Lead and coach service technicians for high achievement
• Schedule service tasks and coordinate travels
• Equip technicians with necessary tools and support
• Track service metrics and assist with escalations
• Enhance delivery and focus on continuous improvements
Requirements:
• Post-secondary education or related experience
•...