Job Description
Job Description
Strategic Planning and Roadmap Development: Craft and execute a detailed implementation roadmap for Power Platform and Dynamics 365, aligning with client objectives and ensuring seamless CRM and ERP integration.Organizational Analysis: Conduct in-depth assessments to pinpoint process optimization and automation opportunities through Dynamics 365 and Power PlatformTeam Structure Planning: Advise on the optimal organizational and team structures needed to robustly support the Dynamics 365 and Power Platform ecosystem.Hands-On Configuration and Implementation Support: Provide direct configuration and implementation assistance across various Microsoft Suite modules, from pilot projects to major rollouts.Customer Service Module Deployment: Lead the deployment of the Dynamics 365 Customer Service module, including the setup of multiple work centers and external customer self-service features.Collaborative Le...