Job Description
Elevate operational standards with SimCorp as a Lead Operational Excellence Specialist in Toronto. Drive incident resolution, problem management, and change initiatives for high-quality service delivery.
In this full-time role, you will play a crucial part in enhancing SimCorp’s operational excellence across PaaS services. Leveraging over three years of experience in mission-critical operations, you’ll lead incident and problem management while ensuring proactive communication and strategic oversight. Your collaborative spirit will enhance service resilience and client satisfaction throughout the organization.
Key Responsibilities:
• Lead critical incident resolution and resource orchestration
• Drive root cause analyses to prevent issue recurrence
• Plan and implement Change Management activities effectively
• Manage vendor partnerships to meet service commitments
• Promote continuous improvement and operational best practices
Requirements:
• 3-5+ years of o...
In this full-time role, you will play a crucial part in enhancing SimCorp’s operational excellence across PaaS services. Leveraging over three years of experience in mission-critical operations, you’ll lead incident and problem management while ensuring proactive communication and strategic oversight. Your collaborative spirit will enhance service resilience and client satisfaction throughout the organization.
Key Responsibilities:
• Lead critical incident resolution and resource orchestration
• Drive root cause analyses to prevent issue recurrence
• Plan and implement Change Management activities effectively
• Manage vendor partnerships to meet service commitments
• Promote continuous improvement and operational best practices
Requirements:
• 3-5+ years of o...