LEAD MEDICAL SUPPORT ASSISTANT

Summary This Lead Medical Support Assistant position is in the Health Administration (MAS) service line at VA Maine Health Care System located at the Augusta, ME location. Responsibilities Total Rewards of a Allied Health Professional This is a Work Leader position. The Lead MSA performs a variety of administrative functions associated with the scheduling of patient care for the clinical programs at the VA Medical Center. Duties may include, but are not limited to: Provides educational sessions to train new employees in clerical process in an efficient and effective manner to ensure that clerical processes, functions and goals are understood and met. Utilizes knowledge of VA policies, regulations, guidelines and process as they relate to the scheduling of patient appointments, consults, New Enrollee Appointment Request (NEAR), Electronic Wait Lists, and pre-appointment clinical requirements(i.e. labs, EKGs, x-rays) to ensure readiness for the patient visit. Monitors clinic's Access to ...

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