Lead Implementations Support Engineer
B
Blossom
📍 United States, Florida, United States
Job Description
Job Summary
The Lead Implementations Support Engineer is responsible for the technical delivery of new client cooperatives into the Blossom platforms. This role leads and mentors the Implementations team, ensuring successful end-to-end onboarding, including data migration, system setup, configuration, and go-live readiness. The Lead serves as the primary technical escalation point during implementations, drives automation of repeatable processes, and ensures high-quality, secure, and reliable implementations aligned with organizational standards.
Supervisory Responsibilities:
* Lead and mentor a team of implementation support engineers.
* Set priorities, manage workloads, and track team performance and delivery metrics.
* Foster a culture of accountability, collaboration, and continuous improvement.
Duties/ Responsibilities:
* Own the technical onboarding lifecycle for new cooperatives, from kickoff through go-live and hyper-care support.
* Lead data mig...
The Lead Implementations Support Engineer is responsible for the technical delivery of new client cooperatives into the Blossom platforms. This role leads and mentors the Implementations team, ensuring successful end-to-end onboarding, including data migration, system setup, configuration, and go-live readiness. The Lead serves as the primary technical escalation point during implementations, drives automation of repeatable processes, and ensures high-quality, secure, and reliable implementations aligned with organizational standards.
Supervisory Responsibilities:
* Lead and mentor a team of implementation support engineers.
* Set priorities, manage workloads, and track team performance and delivery metrics.
* Foster a culture of accountability, collaboration, and continuous improvement.
Duties/ Responsibilities:
* Own the technical onboarding lifecycle for new cooperatives, from kickoff through go-live and hyper-care support.
* Lead data mig...