Lead for Learning and Professional Development

TP

📍 Sahibzada Ajit Singh Nagar, Punjab, India

Full-time Counselors, Social Workers, and Other Community and Social Service Specialists

Job Description

Teleperformance is Hiring || Site Wellness Lead

  • Location: Mohali
  • Experience: Relevant experience in Wellness, Counselling, Psychology, Trust & Safety, Content Moderation, or Employee Well-being Programs.

Key Responsibilities:

  • Lead and drive the site Wellness Program while ensuring compliance with organizational wellness standards.
  • Manage and mentor third-party counsellors to deliver high-quality employee support.
  • Collaborate with internal teams, clients, and external stakeholders to enhance wellness initiatives.
  • Conduct wellness audits, maintain reports, and analyze program effectiveness through data-driven insights.
  • Present wellness metrics in MBR, QBR, and HBR meetings.
  • Oversee client and internal reporting requirements.
  • Drive continuous improvement by gathering feedback and implementing best practices.
  • Partner wit...
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