Job Description
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. As a member of the Tapestry family, we are unwaveringly optimistic, innovative, and wholly inclusive.
Key Responsibilities
- Greet customers warmly and act as an Insider Program ambassador.
- Engage customers at Cashwrap and in line; assess needs and provide solutions.
- Capture customer information accurately and securely.
- Complete end‑of‑shift audits; process returns, repairs, and damaged items per policy.
- Maintain SKU accuracy, Cashwrap organization, and cleanliness.
- Suggest add‑ons and promote gift cards.
- Handle cash/media accurately and deliver purchas...