Lead Associate Operations

WNS Global Services

📍 San José, San José Province, Costa Rica

full-time Business Operations Specialists

Job Description

Job Description

  • Sourcing project coordination: Coordinate and track strategic sourcing initiatives (RFx events, negotiations, renewals) end to end, maintaining project plans, timelines, milestones, and action items across the sourcing pipeline.
  • PMO governance & reporting: Own the PMO operating cadence — prepare materials and track outcomes for recurring forums (weekly pipeline reviews, monthly sourcing forums, finance/sourcing deal reviews), maintain governance standards, and ensure projects follow consistent intake-to-execution workflows.
  • Cross-functional stakeholder management: Serve as a central point of coordination across Sourcing, Procurement Operations, Finance, Legal, and internal business owners, keeping stakeholders aligned on status, risks, blockers, and next steps.
  • Spend & savings tracking: Maintain accurate spend and savings-to-budget records across initiati...
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