L&d facilitator (retail)

Absolute Pets is looking for a Learning and Development Facilitator to join their team. Absolute Pets is a leading pet care retailer with over 200 stores nationally. We are seeking a highly dynamic facilitator to design learning content and oversee in-person trainings. The position is based in Cape Town; however, national travel is required. Responsibilities Design and Facilitate Learning Programmes Develop and design engaging learning content. Design and lead engaging learning experiences focused on product knowledge, company policies, and customer service excellence. Conduct in-person onboarding and ongoing training sessions. Ensure optimal functionality and content relevance on digital learning platforms. Ensure all content is up to date and relevant. Maintain and update the annual learning calendar. Event Facilitation Plan and manage learning-related events, including venue setup, supplier engagement, and budget oversight. Ensure smooth execution and learner engagement during ev...