LCV Service & Repair Advisor

Purpose of Position

This role is responsible for effectively arranging scheduled and unscheduled maintenance activities for the DPD Light Commercial Vehicle (LCV) fleet. The primary focus will be liaising with individual owner driver franchisee’s (ODF) to confirm and book the maintenance activities to minimise network disruption. The successful candidate will analyse data to maximise utilisation and coordinate planned maintenance across the UK. Liaison with maintenance suppliers will be essential to ensure efficient repairs are conducted, and all relevant cost data will be meticulously recorded on our internal systems.

Key Tasks/Areas of Responsibility

• Arrange all scheduled and unscheduled vehicle activities as required.

• Establish strong communication between ODF, depots and repairers

• Ensure all repairs are carried out in timely manner at the aligned repairer

• Review repai...