Labor Demand Expert

H&M

📍 Stockholm, Stockholm County, Sweden

full-time Business Operations Specialists

Job Description

Job Description

WHAT YOU WILL DO

As a Labor Demand Expert, you own the logic that translates store demand signals into labour hours. You build and continuously improve the global labour demand model, ensuring labour allocation is data‑driven, fair and aligned with both commercial and operational realities across store types and markets.

You will:

  • Own and develop the end‑to‑end labour demand model, translating demand signals into task frequencies and labour hours
  • Ensure the model reflects real store activity patterns and evolves with changes in customer behaviour, omnichannel flows and operating models
  • Define, document and maintain assumptions, scaling rules and calculation logic in a clear and structured way
  • Build logic for daily, weekly and seasonal variation, including store‑type and size scaling factors
  • Support scenario modelling to assess labour impacts of new store formats, omnicha...
Apply for this Position