Job Description
About Us
ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 29 countries across the UK, Europe, Canada and Australia, enabling them to send money across borders in over 100 countries.
Role Overview
First-line SOC analyst responsible for real‑time monitoring and alert triage across SIEM, EDR/XDR platform and MDM platform. Operates within a 24/7 shift model, escalating validated threats to L2 and maintaining accurate incident records throughout.
Key Responsibilities
- Monitor and triage alerts from SIEM, EDR/XDR platform and MDM platform during assigned shift windows
- Classify alert severity, identify false positives, and document findings with structured case notes
- Escalate confirmed or suspected incidents to L2 with a clear summary of indicators, affected assets, and timeline
- Execut...